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The fulfillment process for most orders of in-stock items begins as soon as your online purchase is completed. These items will be shipped once your payment is approved, the item is located, and the shipping address is verified. Monogram items require additional processing time, and generally leave the warehouse later than other in-stock items. Please note that items may ship from multiple locations, so your order may arrive in multiple boxes at different times.
Select items are not eligible for shipping outside of the continental United States. A message will be displayed during the checkout process if you have one of these items in your Shopping Bag.
Pre-order items are not yet in stock, but available for advanced order on our site. Therefore a pre-ordered item is shipped directly to your chosen shipping address once it is in stock. As with all purchases on our site, you will not be charged for any item until it is shipped to you. Orders can leave the warehouse the same day, as long as the warehouse receives them by 1:00 pm EST, and payment is approved. With few exceptions like monogram items, all orders are processed and leave the warehouse within 24 hours. Should the expected shipping day change, you will be notified via email.
After your order leaves our warehouse, delivery times vary according to the shipping method you select during Checkout and the location of your shipping address. Please note that business days are Monday-Friday, excluding federal holidays within the United States.