Shipping

SHIPPING METHODS AND COSTS

Depending on the item(s) you purchase on www.JuicyCouture.com and the location to which the items will be delivered, different shipping methods will be available. Each shipping method has its own restrictions and charges that will be applied to your order. We offer free standard shipping to anywhere in the Continental United States, and free 2-day shipping to Alaska and Hawaii. At Checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are based on the shipping method of choice and the value of the total cost of merchandise, monogramming and gift packaging in your order (excluding the value of gift cards, shipping, taxes, and duty). Your total shipping charges will automatically compute during Checkout prior to the completion of your order. Orders are processed and leave the warehouse within 24 hours once your payment is approved, the item is located and the shipping address is verified. Please allow 2 additional warehouse processing days for all gift wrapped and monogrammed orders. 

Generally, you will have the option to upgrade your shipping method for faster delivery (such as 2-day or 1-day service). Business days are Monday-Friday, excluding federal holidays within the United States and international government holidays. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests, such as gift wrap and monogramming.

 

CONTINENTAL US – 48 CONTIGUOUS STATES

Shipping Rates: We offer free standard shipping for any online order shipped within the Continental United States. You may choose to expedite shipping for a fee. The following processing and delivery costs are for merchandise pictured and described on JuicyCouture.com and delivered to addresses in the continental United States. Costs are calculated according to the total cost of the merchandise in your order. All prices are expressed in U.S. currency.

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)  

STANDARD

3-6 Business Days
Order By 1:00 p.m. EST

  
2 DAY

2 Business Days
Order By 1:00 p.m. EST

  
1 DAY

1 Business Day
Order By 1:00 p.m. EST

ALL VALUES Free $16 $25

STANDARD DELIVERY

Orders shipped within the US should arrive in approximately 3 to 6 business days after shipping unless an expedited service is requested.

2 DAY DELIVERY

Your order should arrive in 2 business days after shipping.  Some heavy or bulky items may not qualify for this service. Fragrance is considered a hazardous material due to alcohol content and cannot be shipped via this method. 

1 DAY DELIVERY

Your order should arrive in 1 business day after shipping.  Some heavy or bulky items may not qualify for this service.  Fragrance is considered a hazardous material due to alcohol content and cannot be shipped via this method.  

E-GIFT CARD DELIVERY

E-gift card processing typically takes 4-6 hours, but may take up to 24 hours.  

 

ALASKA, HAWAII

We offer free shipping to Alaska and Hawaii via 2-day shipping only. Your order should arrive in 2 business days after shipping.

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)  

STANDARD
2 DAY

2 Business Days
Order By 9:00 p.m. EST

1 DAY
ALL VALUES N/A Free N/A

 

U.S. TERRITORIES

We ship to U.S. Territories, including Puerto Rico, the U.S. Virgin Islands, Guam, Marshall Islands, American Samoa, and Micronesia (including Palau). Orders shipped to these areas are shipped via USPS Priority mail and cannot be expedited. 

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)

USPS PRIORITY

3-8 Business Days
Order by 1:00 p.m. EST

2 DAY
1 DAY
ALL VALUES $18 N/A N/A

 

P.O. BOXES

We offer free shipping to P.O. Boxes via USPS Priority mail only.  This includes all US P.O. Boxes, including those in Alaska, Hawaii, and U.S. Territories.  

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)

USPS PRIORITY

3-8 Business Days
Order by 1:00 p.m. EST

2 DAY
1 DAY
ALL VALUES Free N/A N/A

 

MILITARY APO/FPO ADDRESSES

We offer free shipping to Military APO/FPO addresses via USPS Priority Mail.  *Your order should normally arrive in 3–8 business days after shipping; however, at times these orders may take up to 21 business days.

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)

USPS PRIORITY

3-8 Business Days*
Order by 1:00 p.m. EST

2 DAY
1 DAY
ALL VALUES Free N/A N/A

 

SHIPPING NOTES

*Shipping promotions are typically only valid for orders shipped to continental U.S. addresses unless otherwise specified

*Please allow up to 2 additional business days for all monogrammed orders.

*Orders shipping in multiple packages and/or shipping to multiple addresses are still eligible for free standard shipping within the Continental United States and free 2-day shipping to Alaska and Hawaii.

*Orders shipping in multiple packages and/or shipping to multiple addresses are still eligible for free USPS priority shipping to AFO/FPO addresses and P.O. Boxes.

*NOTE: If an order is expedited (shipped 1 day or 2 day) the monogram item will likely ship separately.

*Please allow up to 2 additional business days for all gift wrapped orders.

*Gift cards can only be redeemed online or at a Juicy Couture store in the United States or Puerto Rico.

*Some items may offer only one shipping method given the destination or product being shipped. For example, fragrance is considered a hazardous material due to alcohol content and cannot be shipped air (2 Day or 1 Day).

 

CANADA AND INTERNATIONAL SHIPPING METHODS AND COSTS


JuicyCouture.com is pleased to offer flat rate shipping for most shipping services. At Checkout, you will be prompted to choose a shipping method for your shipment(s). Shipping methods are available depending on the item(s) you wish to purchase and the location to which the items will be delivered. Each shipping method has its own restrictions and charges that will be applied to your order. Please note, some items may offer only one shipping method. As you update your shipping method choices, your order total will adjust accordingly.

Orders are processed and leave the warehouse within 24 hours once your payment is approved, the item is located and the shipping address is verified. Please allow 2 additional warehouse processing days for all gift wrapped and monogrammed orders. Estimated in transit times are posted in the shipping method/geography charts below. Note that business days are Monday-Friday, excluding federal holidays within the United States and international government holidays. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests, such as gift wrap and monogramming.

All prices are expressed in U.S. currency.



CANADA

We ship to Canada via Standard and Express Services. There is also a service for delivery to remote locations, specifically Canada Zones 41 and 42. Depending on the ship to address, not all delivery services will be available. Order cutoff time is 1:00 p.m. EST.

INTERNATIONAL HANDLING FEE

Canadian handling fees will automatically be added to your total during Checkout. The International Handling Fee includes taxes, duties and brokerage fees (if applicable). All payments due will be collected in cart, and no additional fees will be charged upon delivery.

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)

Standard 

3-8 Business Days
Order by 1:00 p.m. EST

Express 

2-4 Business Days
Order by 1:00 p.m. EST

   Remote  

7-10 Business Days
Order by 1:00 p.m. EST

$299.99 AND UNDER $14 $24 $34
$300.00 AND OVER Free $24 $34


 

CANADA P.O. BOXES

Within Canada, P.O. Box delivery is made by Canada Post service.

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)

Canada Post

3-10 Business Days
Order by 1:00 p.m. EST

Express

 

 

Remote

 

 

$299.99 AND UNDER $14 N/A N/A
$300.00 AND OVER Free N/A N/A


SHIPPING NOTES FOR CANADA

• Please allow up to 2 additional warehouse processing days for all monogrammed orders.
NOTE: If an order is express any monogram item will likely ship separately.

• Please allow up to 2 additional warehouse processing days for all gift wrapped orders.

• Processing and clearing Canadian Customs may add additional time in transit before you receive your package.

• After clearing Canadian Customs, Purolator takes possession of packages and makes final delivery.

• Some items may offer only one shipping method given the destination or product being shipped. For example,
fragrance is considered a hazardous material due to alcohol content and cannot be shipped air (Express or Remote).



CANADA SHIPPING TERMS & CONDITIONS

Please carefully read the following terms and conditions concerning Canada orders:


Any order being shipped to Canada may be subject to import duties and taxes that are levied and collected as a part of the International Handling Fee during Checkout. A summary of these charges will be included in the International Handling Fee line. The order total presented at Checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery or due as C.O.D. charges.

When placing an order for delivery outside the United States, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.

Some items may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.

All prices are shown in U.S. dollars ($USD). The item price is exclusive of any import duties, taxes and shipping charges. Such fees will be calculated at the time of Checkout, and will be displayed as the International Handling Fee, also in U.S. dollars ($USD)

By ordering goods from this website, I hereby authorize a licensed Canadian customs broker chosen by the operator of the website to act as my agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to the operator of the website and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from the operator of the website. In this connection, I also authorize the customs broker to endorse any refund check issued by CBSA in my name, so that the operator of the website can be reimbursed.

 

 

INTERNATIONAL SHIPPING

JuicyCouture.com is pleased to offer flat rate shipping for standard shipping services to international countries (we ship to the following 60 international countries*). International deliveries are made duty paid, meaning all duties and taxes are collected in Checkout. No additional charges will be collected upon delivery.

MERCHANDISE TOTAL

(EXCLUDING GIFT CARD VALUES)

Standard

7-14 Business Days
Order by 1:00 p.m. EST

Express

2-4 Business Days
Order by 1:00 p.m. EST

$499.99 AND UNDER $25 Rate calculated in Checkout
$500.00 AND OVER Free Rate calculated in Checkout



 

International Ship to Countries (in addition to Canada)*

1

Argentina

AR 31 Luxembourg LU
2 Australia AU 32 Macao MO
3 Austria AT 33 Malaysia MY
4 Bangladesh BD 34 Malta MT
5 Belgium BE 35 Mexico MX
6 Brazil BR 36 Morocco MA
7 Chile CL 37 Netherlands NL
8 China CN 38 New Zealand NZ
9 Colombia CO 39 Norway NO
10 Costa Rica CR 40 Panama PA
11 Cyprus CY 41 Peru PE
12 Czech Republic CA 42 Philippines PH
13 Denmark DK 43 Poland PO
14 Dominican Republic DO 44 Portugal PT
15 Ecuador EC 45 Singapore SG
16 Egypt EG 46 Slovakia SK
17 Finland FI 47 Slovenia SI
18 France FR 48 South Africa ZA
19 Germany DE 49 Korea, Republic Of KR
20 Greece GR 50 Spain ES
21 Guatemala GT 51 Sri Lanka LK
22 Hong Kong HK 52 Sweden SE
23 Hungary HU 53 Russia Federation RU
24 India IN 54 Taiwan, Province Of China TW
25 Indonesia ID 55 Thailand TH
26 Ireland IE 56 Turkey TR
27 Israel IL 57 United Arab Emirates AE
28 Italy IT 58 United Kingdom UK
29 Japan JP 59 Venezuela, Bolivarian Republic Of VE
30 Jordan JO 60 Viet Nam VN

*We previously shipped to Kuwait, Saudi Arabia, and Switzerland, but no longer do. We apologize for any inconvenience.



STANDARD DELIVERY

Orders should arrive in approximately 7 to 14 business days after shipping. This service is not available to all countries, and will only be offered for selection in Checkout as appropriate.



EXPRESS DELIVERY

Orders should arrive in approximately 2 to 4 business days after shipping. DHL is the carrier service for this ship method.



SHIPPING RATES FOR INTERNATIONAL DELIVERY

The shipping rate will be displayed at Checkout. In addition, an International Handling Fee will be presented at Checkout, which includes import duties and taxes. No additional charges will be collected upon delivery.



SHIPPING NOTES FOR INTERNATIONAL

• Shipping promotions are typically only valid for orders shipped to continental US addresses unless otherwise specified.

• Please allow up to 2 additional warehouse processing days for all monogrammed orders.

• NOTE: If an order is express the monogram item will likely ship separately.

• Please allow up to 2 additional warehouse processing days for all gift wrapped orders.

• Processing and clearing Customs may add additional time in transit before you receive your package.

• Many fragrance items cannot be shipped to International locations, as they are classified as hazardous material and cannot be delivered via air service.

• We do not recommend using freight forwarding services, and it is against policy to refund or adjust item or order prices based on damage caused by these services.



INTERNATIONAL TERMS AND CONDITIONS

Please carefully read the following terms and conditions concerning International orders:

Any order being shipped to a destination outside of the United States may be subject to import duties and taxes that are levied and collected as a part of the International Handling Fee during Checkout. A summary of these charges will be included in the International Handling Fee line. The order total presented at Checkout will be the exact amount that you will be billed. There will not be any additional costs billed upon delivery or due as C.O.D. charges.

When placing an order for delivery outside the United States, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.

 

Some items may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.

 

All prices are shown in U.S. dollars ($USD). The item price is exclusive of any import duties, taxes and shipping charges. Such fees will be calculated at the time of Checkout, and will be displayed as the International Handling Fee, also in U.S. dollars ($USD).

 

By ordering goods from this website, I hereby authorize a licensed customs broker chosen by the operator of the website to act as my agent and to transact business with the applicable border services agency to clear my merchandise, and account for applicable duties and taxes.

International orders are subject to duties, customs, and value added taxes. If you are shipping your order outside of the continental United States, as a condition of sale, you acknowledge and agree that title to your order transfers to you after exportation from the United States and immediately prior to importation of such order at the border of the ship to location and assume all risk and responsibility for the import clearance, duties, and delivery to final destination. These charges must be paid upon placing your order.